Telford and Wrekin is a unitary council, and its household waste is picked up by the contractor Veolia. Residents sort into a red top bin for rubbish, a purple top bin for cans, glass, plastic and cartons, a blue bag for paper and cardboard, a green bin for garden waste and a caddy for food. The food caddy is the only container whose frequency the council states: it goes out every week, while the council points residents to its bin day finder for the days of everything else.
Last checked against 8 sources (www.telford.gov.uk).
What goes in each bin
Red top bin for rubbish · General waste
Bin · Varies by area, so check your address
Yes please
Plastic wrapping and packaging
Polystyrene
Nappies and sanitary products
Pet waste, bagged
Broken crockery
Not in this one
Electrical items
Paint pots
Gas canisters, bottles, cartridges and nitrous gas bottles
Collection frequency by bin for Telford and Wrekin
Bin
Collected
Red top bin for rubbish · General waste
Varies by area, so check your address
Food waste caddy · Food waste
Every week
Food waste and the national recycling rules
Telford and Wrekin collects food waste every week. Telford and Wrekin has collected food waste every week since September 2019, so it already meets the Simpler Recycling rule. Food caddies go out on the same day as the other bins, by 7am, and are emptied by a separate crew and vehicle.
Garden waste is collected free of charge. The first green bin is free. The council says that since 4 March 2024 each additional green bin costs a one-off £25, whatever its size, and that replacements for a damaged or lost bin are still free. The council describes an all-year, non-chargeable green waste collection. Up to 4 extra bags of garden waste in clear biodegradable sacks can be left next to the bin on collection day.
Only report a collection that was genuinely missed: check first that the container was out by 7am and that nothing in it was wrong. Then use the council's online form with your name, address and daytime contact details, and say where the bin is. If the crew recorded a problem with a container, that container will not appear on the form, and you will need to ring the council on 01952 384384 to discuss it. The contractor, Veolia, aims to return by 5pm on the next working day. A miss reported on a Friday is revisited by 5pm on the following Monday.
Cartons changed in 2026. The council says that from 1 April 2026 empty food and liquid cartons, such as long-life milk, oat and soup cartons, can go in the purple top bin. The blue bag still refuses waxed cardboard cartons for fruit juice and long-life milk, so check which bin a carton belongs in before you put it out.
Put containers on the public footpath or roadside nearest the edge of your property by 7am on collection day, or no earlier than the night before. Bring them back within 24 hours of the collection; the council says it can issue a fixed penalty notice if containers are left on the highway.
Do not use black sacks for extra recycling. The council says black sacks are associated with refuse, so a crew who cannot see what is inside may leave them. Extra recycling can go in other suitable bags beside the purple top bin, and extra cardboard can be flattened to the size of a wheelie bin and tucked under the blue bag.
Side waste is not taken with the red top bin: the lid must close. Spare rubbish can go to a household recycling centre, or the council can send the contractor back to empty a bin for a fee of £18 if you cannot wait for the next collection.
Residents who struggle to move bins can ask for the free assisted collection service. Flats share a silver top food waste wheelie bin that is emptied weekly, and residents there each get a kitchen caddy.
The two household recycling centres are Telford and Wrekin residents only from April 2026. Take proof of address, such as a utility bill or driving licence. Larger vehicles and trailers may need an e-permit.
Bin questions in Telford and Wrekin
What goes in the purple top bin in Telford?
Cans, aerosols, foil, glass bottles and jars with their lids, plastic bottles, trays, pots and tubs, and, since 1 April 2026, empty food and drink cartons. Cardboard, paper, plastic bags, crisp packets and food waste do not go in.
Is garden waste collection free in Telford and Wrekin?
The first green bin is free. An additional green bin costs a one-off £25, a charge that began on 4 March 2024. Households can also leave up to 4 extra bags of garden waste in clear biodegradable sacks beside the bin.
What can I put in my food waste caddy in Telford?
All cooked and uncooked food, including meat, fish, bones, cheese, eggs and shells, tea bags, coffee grounds, pet food and mouldy food. Liquids, oils, fats, plastic bags, packaging and nappies are not accepted.
When and where should I put my bins out?
Place containers on the public footpath or roadside nearest the edge of your property by 7am on collection day, or no earlier than the night before. Bring them back within 24 hours of your collection being completed.
What if my bin is not emptied?
Check it was out by 7am and that the contents were right, then report the miss on the council's online form. The contractor aims to return by 5pm the next working day, and Friday reports are revisited on Monday.
When are the household recycling centres open?
Hortonwood and Halesfield are both open from 9am to 5pm, seven days a week. They close only on Christmas Day, Boxing Day and New Year's Day. Access is for borough residents only from April 2026.
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